| Customer service second to none.
Since 1974, Waterdown Collision has been and continues to be dedicated to maintaining a high quality of workmanship, as well as outstanding customer service, and has kept up with the latest innovations in the collision repair industry.
Meeting our responsibility to our customers, we have achieved Direct Repair and Preferred Shop status with many insurance companies, as well as CAA Approval. We are also a recipient of the CAA Award for Customer Service.
We are assertive in meeting your objectives and expectations, and provide no-hassle, pre-approved insurance claim processing.
We welcome anyone to tour our environmentally friendly facilities, meet our staff, and judge for themselves!
Our Lifetime Guarantee
All repairs are guaranteed by Waterdown Collision against any defects in paint, materials or workmanship. We guarantee to repair, free of charge, any defects of workmanship of repairs stated on the repair invoice, unless caused or damaged resulting from unreasonable use, maintenance or care of the vehicle. This guarantee covers labour, materials and parts (if required) only. To obtain service under this warranty, return the vehicle to Waterdown Collision with your certified warranty certificate, a copy of the repair invoice, and a written list of the specific problem to schedule a repair appointment.
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